Chat Hours: Monday - Friday 8:00 am - 8:00 pm CDT. View past, pending, and future renewals. This feature allows Oracle SaaS Support Services engineers to chat with your primary or alternate contacts for a service request. Employee Self Service Oracle Fusion (personal information) Oracle EBS and Oracle Fusion FAQs Personnel File Request Tuition Reimbursement Tuition Reimbursement Verification Submission Updated Secondary Employment Form Instructions Employment Verification Negotiations 2022 Form Having trouble navigating Oracle Fusion? Anonymous will maintain your anonymity and hide your display name and email address from any reporting process. Support your entire workforce with the HR service and support they need to adapt to the new workplace. We could not find a match for your search. Only established in 1819 as a city within Tennessee, Memphis is the youngest of the major cities within the state. Leverage a solution that keeps highly sensitive employee data private and protected from outside threats. Stationary Arms. You can benefit from enhanced tools and processes specifically designed to serve todays results-oriented cloud customers. Check out ourOffice of Communications page, which is a one-stop shop for contacts and common questions. x CMEM EMPLOYEE SELF-SERVICE. (You must have purchased support, have an active cloud subscription, or have an active cloud trial license to access My Oracle Support). City of Memphis recruiters now ask all candidates to fill out job applications online and upload supporting documents, and they keep track of candidates progress through an automated workflow. Use the AT&T Access Numbers drop down menu to select the country from which you are calling. Were sorry. Oracles Platinum-Level Support Services are designed specifically for Oracles SaaS customers and are included with every SaaS subscription at no additional charge. Va AT&T Direct: 1999119 conectar a 877.767.2253, Va AT&T Direct: 800.1288 conectar a 877.767.2253, Va AT&T Direct: 138126 or 9999190 0800-222-1288 conectar a 877.767.2253, Va AT&T Direct: 800.0.123 conectar a 877.767.2253, Va AT&T Direct: 1.800.872.2881 877.767.2253, Va AT&T Direct: 1.800.0174 conectar a 877.767.2253, Va AT&T Direct: 008.11.800 conectar a 877.767.2253, Va AT&T Direct: 000.410 conectar a 877.767.2253, 2 Stage dialing: First 00.111.11 then 800.379.0402, Oracle has withdrawn all operations in the Russian Federation. 2. Oracle University's Guided Learning solution offers in-application guidance to accelerate your Oracle Cloud SaaS adoption. Why City of Memphis chose Oracle While evaluating software vendors, Memphis city leaders were attracted to Oracle Cloud HCM because the new platform would help them automate and consolidate a complex, multistep hiring process for roles such as police and fire that require specific certifications. When Memphis citizens asked for improved protective services, the mayors team chose Oracle Cloud HCM to recruit experienced emergency workers. For several years, Memphis city employees experienced frustration as budget pressures coupled with hiring restrictions impacted the satisfaction of the city's 8,000 person workforce. Essentially, our HR team is taking care of the employees who take care of our citizens.. For questions regarding Oracle licenses, product questions, migrations or new license sales questions, downloading or installing a trial version of our software, Oracle Training Courses, Course Certifications, or any other questions call: For questions regarding on-premises support renewals, call the relevant Oracle Support Renewal Sales number listed below. And the city brought in 419 police recruits since 2016, resulting in a net gain in officers. See our page about Microsoft Teams for more information. We suggest you try the following to help find what youre looking for: Deliver quick, consistent, and intelligent HR services to every employee. The city also has recruited 363 new firefighters. your password, please contact the Service Desk immediately. Never respond to an email request for your username andpassword or any other request For more information, visit The University of Memphis Equal Opportunity and Affirmative Action.Title IX of the Education Amendments of 1972 protects people from discrimination based on sex in education programs or activities which receive Federal financial assistance. 100mm Gas lift, 320mm Nylon base and 50mm castors. Email where you can be reached *. Call 1.800.223.1711 for technical or non-technical questions regarding your supported Oracle products, product downloads, My Oracle Support portal, or related support questions. Benefit/Function: Employee and Retiree Benefits O: (901) 636.6800 Fax: (901) 636.8486 E: [emailprotected] Website: https://www.benefitsmemphis.com/, Benefit/Function: Flexible Spending AccountsMedical and Dependent Care; Easily drill into the dashboard for insights on service request details, root cause trends, and support activity with analysis of service requests by status, severity, and product. City of Memphis Employee Healthcare, Retirement & Disability Services. Death of an Employee/Retiree. Easy to assemble. in its Password Reset service. Location: Administration Bldg Room 100. The University of Memphis does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities sponsored by the University of Memphis. Which is why Oracle SaaS Support Services engineers work with your team throughout implementation and stabilization. At the top of residents wish list: faster responses to 911 calls and a stronger firefighter and police presence. Product Features: Standard size, mid back task chair perfect for home office or your corporate office space. Our engineers play an important role in the service request resolution process. As we celebrate Womens History Month 2023, thisRead More about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, As we celebrate Womens History Month 2023, this is the first time in the City of Memphis history that allRead More about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, At 10 p.m. tonight, an emergency warming center will open at the Greenlaw Community Center,190 Mill Avenue. Benefits 8 . Select the Position ID to learn more! Were sorry. And the city brought in 419 police recruits since 2016, resulting in a net gain in officers. Steel Frame built to last. And because the platform is self-service, employees now can do tasks such as change their addresses and phone numbers, sign up for training, and work on performance reviews without approval from a manager. Call 2-1-1 or access ourLINC database.Still need to get in touch with us? Click Here for Oracle Fusion Self-Service. Oracle Learning Subscriptions are an ideal way for implementers, administrators, and core functional team members to learn about your Oracle Cloud applications. Sorry you're having trouble with your Oracle Account. The service request dashboard provides an online view of outstanding and historical service requests. Annual Salary This specialized implementation support starts as soon as you become a customer and will last 90 days past go-livegiving you confidence that you are set up for success. Title IX states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance" 20 U.S.C. To maximize your experience with our website, please use Google Chrome . Specialized Oracle Support tools and resources at your fingertips. 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<. Create an account if you don't have one already. It increased employee engagement by 14 percentage points, as measured by an independent survey of employee opinions about city leadership, culture, and resources. Benefit/Function: Employee and Retiree Benefits O: (901) 636.6800 Fax: (901) 636.8486 311 Call Center125 N. Main St. Room #438311, (901) 636-6500Monday Friday 8:00 am 5:00 pm, Sign up The center willRead More about Warming Center to open Tonight at GreenLaw Community Center, EnerVision, Inc. (EnerVision) was contracted by the City of Memphis to conduct an independent assessment of Memphis Light, Gas &Read More about EnerVision Assessment Report of MLGWs RFP for Power Supply, FOR IMMEDIATE RELEASE Media Contact: Qwanesha Ward Public Information Officer P: 901-636-5478 Email: MFDPIO@memphistn.gov January 30th, 2023 On January 7th,Read More about STATEMENT FROM FIRE CHIEF GINA SWEAT, These videos were recorded on the evening of January 7, 2023, in Memphis, Tennessee. We are with you throughout your journey, with the insight to drive the right actions, and the tools to help you maximize effectiveness. Last Updated: 2021-10-15 00:56:40 This includes a UofM employee, friend, or Configure your service request management system to handle complex HR rules required to manage contractual terms and conditions. Create a free account! Online applications are stored on a secure site. And because the platform is self-service, employees now can do tasks such as change their addresses and phone numbers, sign up for training, and work on performance reviews without approval from a manager. Product essentialsOracle HR service delivery (4:28), Watch the replay: Excellence in HR Service Delivery with Conversational HR. Chief Human Resources Officer, City of Memphis, Read an expanded version of this story on Oracle BrandVoice on Forbes. Saturday 10:00 am - 2:00 pm. It is also the largest city within Tennessee as it was home to around 653,450 people within 2013. Sunday 1:00 pm - 5:00 pm. Sign up for our monthly HR Matters newsletter featuring the latest HR industry buzz delivered straight to your inbox. For questions concerning your support license or support contract, please see the Renewing Support section. It is also the largest city within Tennessee as it was home to around 653,450 people within 2013. Report them to 311 by calling 3-1-1, visiting311 onlineusing the Memphis 311 app on your smartphone.Need connections to community services? Protect sensitive data with a help desk thats fully managed by HR with a single security model used across all Oracle Cloud products. Licensed by the NFL. Oracle HR Help Desk is a scalable and unified service request management solution that makes it easy for employees to find answers without the risk of sensitive data getting into the wrong hands. Monday - Friday 8:00 am - 5: . Automotive Technician. The ITS Service Desk Hours: Monday - Friday 8:00 am - 8:00 pm. Sign up to get your news from the source. Click on the "Me" icon 7 : Click on . Essentially, our HR team is taking care of the employees who take care of our citizens.. Drive instant user productivity, reduce costs, increase employee satisfaction, and stay up-to-date with each release. Citizens can also report issues by downloading the Memphis 311 app from the Apple store or Google Play store. To request help, submit a service request online. Interested in learning more? See our page about Microsoft Teams for more information. Technical Support is just a given in today's world. To enhance password security and protect University data, ITS will implement a change Finally, they were excited about the ease of using social media to publicize job openings. Hearing impaired customers in the U.S. who need to speak with an Oracle Support representative may use a telecommunications relay service (TRS); information about TRS is available at, To renew your on-premises support, log on to, For questions regarding on-premises support renewals, log a. You can also view our calendar for announcements and upcoming events, participate in industry-specific discussion forums and idea labs, and receive notifications of release updates, upgrades, and new product functionalities. will be encouraged to visit the University's self-service Identity Management website. Citizens can also report issues by downloading the Memphis 311 app from the Apple store or Google Play store. Private-sector veteran, Alexandria Smith, was hired by Mayor Jim Strickland as the new chief HR officer to improve the morale of employees and enhance the delivery of services to more than 652,000 citizens. Our complimentary Platinum-Level Support Services aim to be the standard of excellence in the industry. Health Reimbursement ArrangementsGroup plan O: (866). Click Here to View the Frequently Asked Questions. Only established in 1819 as a city within Tennessee, Memphis is the youngest of the major cities within the state. Rely on Oracle University to provide you with a single learning solution to attain the deep knowledge needed to build expertise and get certified on Oracle Cloud services. As we celebrate Womens History Month 2023, thisRead More about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team. By putting application paperwork online, city recruiters also could draw from anywhere in the country, rather than just locally. Mesh back and seat designed for comfort with extra lumbar support. Ask Netherlands Antilles: Check the spelling of your keyword search. Facebook-f Twitter Linkedin-in. Log in to My Oracle Support to log your service requests and get help. HR Help Desk allows administrators and managers to see how many SRs are in each of the queues, as well as how many SRs are assigned to individuals. Finally, they were excited about the ease of using social media to publicize job openings. Microsoft The Oracle Support Portal is another great place to get answers to your nontechnical questions about account administration, training, best practices, or other questions you may have regarding your Oracle Platinum-Level Support Services. the more likely we are going to run into techy-glitches. City of Memphis Oracle R12 Upgrade RFP 1 1. This proactive intervention helps prevent escalations and help resolve issues before they become critical. For more info go to, Toll Free: 800.844.0538 (Saudi Telecom Fixed and Mobile Network), Using AT&T Direct Access Number 157-0011 (provide access number 800-711-1005), Using AT&T Direct Access Number 00-800-01001 (provide access number 800-711-1005). 375.1323 Website: https://my.healthequity.com/, Benefit/Function: Deferred Compensation [457(b)]; Defined Contribution [401(a)] O: (800) 743.5274 / (901).864.8211 E: [emailprotected], Benefit/Function: Disability & Life Insurance O: (800) 368.1135 Claim Intake: (800) 378.2395, Benefit/Function: Medical, Dental & Vision Insurance O: (888) 796.0609 Website: https://www.bcbst.com/memphistn Benefit/Function: Healthcare O: (866) 926.9803 Website: https://www.bcbst.com/, Benefit/Function: Pharmacy O: (800) 282.2881 Website: http://www.expressscripts.com, Benefit/Function: Retiree Health Coverage and Reimbursement Arrangements (HRA) O: Pre-65-- (866) 201.0437 Website: https://marketplace.viabenefits.com/memphis/login Medicare Office: Pre-65-- (866) 201.0437, Benefit/Function: Voluntary Insurance O: (800) 325.4368 / (901) 507.8880 Website: https://www.coloniallife.com, Benefit/Function: Voluntary Insurance O: (901) 866.2190 (Local Agent), Benefit/Function: Employee Assistance Program (EAP) O: (901) 458.4000 / (800) 445.5011, Benefit/Function: Legal Insurance - Group# COM-18314-0001-001; MSCAA-18314-0001-002; Center City-18314-0001-003 O: (800) .819.6010 Website: https://www.araglegal.com/, Location: 1520 Union Ave, Memphis, TN 38104 O: (901) 725.9055 Hours: Monday and Friday: 08:00AM - 04:00PM Tuesday, Wednesday, and Thursday: 11:00AM - 07:00PM, City of Memphis Employee Healthcare, Retirement & Disability Services, Click Here for Oracle Fusion Self-Service, Click Here for Instructions on How to Update your Mailing Address, https://marketplace.viabenefits.com/memphis/login. Service Requests. ESSENTIAL JOB FUNCTIONS: Works under the general supervision of assigned supervisor/foreman in performing preventive maintenance and minor repairs on.. General Services. Sign up The Oracle Learning Explorer program offers free entry-level training courses and accreditation for Oracle's entire product portfolio. button if you are not adding any new dependents and proceed to # 11 9 . We would like to show you a description here but the site won't allow us. Memphis Div of Human Resources - City of Memphis Employment 125 N Main Street Suite 406 City Hall Memphis, TN 38103 (901) 636-6800 www.memphistn.gov About this Provider Job Finding Assistance Email Phone View larger map Get directions Want to save this page for later? For questions concerning your support license or support contract, please see the "Renewing Support" section. Use instant messaging to communicate with us. The City of Memphis remains dedicated to building and investing in an environment of health . staff, students, alumni, former students, etc.) section "Add" button . Use synonyms for the keyword you typed, for example, try "application" instead of "software. Teams is the hub for group collaboration in Microsoft 365 that integrates people, As we celebrate Womens History Month 2023, thisRead More about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, Enter New 311 Request or Check Status of Current 311 Requests. The City of Memphis ("City") seeks comprehensive proposals from the New. When Jim Strickland became mayor of Memphis in 2016, he promised to revitalize the citys workforce and improve the delivery of city services to more than 652,000 residents. City of Memphis Blue Cross Blue Shield Update. Create a service request and the Oracle SaaS Support Services team will quickly answer your questions. You must have an oracle.com account to sign in to My Oracle Support. Talk to a team member. Via ATT direct: 001.800.872.2881; conectar a 877.767.2253. Please enter your username and password Need help? We could not find a match for your search. Check the spelling of your keyword search. We understand that implementation is a critical time. to receive the latest news, about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, Citizens can also report issues by downloading the Memphis 311 app from the Apple store or Google Play store, Division of Housing & Community Development. Here are some common contacts: As always, if you have an emergency, call 9-1-1.Are you a member of the media? Effective immediately, the ITS Service Desk (Tier 1) Online: Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices. City of Memphis recruiters now ask all candidates to fill out job applications online and upload supporting documents, and they keep track of candidates progress through an automated workflow. Para numeros telefonicos, por favor refierase al pais de preferencia. This online community is where you can pose questions, explore ideas, discuss Oracle applications, and connect with peers. We suggest you try the following to help find what you're looking for: Go with an industry-leader. You will see the home screen of Oracle Fusion : 6 . It increased employee engagement by 14 percentage points, as measured by an independent survey of employee opinions about city leadership, culture, and resources. Optional: Page URL you were on when issue occurred . For more information about Oracle (NYSE:ORCL), visit oracle.com. 1 - Note: Any calls you make will be recorded and stored in line with local legislation unless you elect to opt out from this feature. Use synonyms for the keyword you typed, for example, try "application" instead of "software. Offer a simplified experience that is personalized to each employee with a unified HCM solution that supports every employees unique needs. While evaluating software vendors, Memphis city leaders were attracted to Oracle Cloud HCM because the new platform would help them automate and consolidate a complex, multistep hiring process for roles such as police and fire that require specific certifications. Are you a member of the media? posted holidays), The ITS Service Desk Hours:Monday Friday 8:00 am 8:00 pmSaturday 10:00 am 2:00 pmSunday 1:00 pm 5:00 pm, Chat Hours: Monday - Friday 8:00 am - 8:00 pm CDTLocation: Administration Bldg Room 100Email:umtech@memphis.edu. Oracles Platinum-Level Support Services provide enhanced support to help increase performanceat no extra cost. Immediately bring users up-to-speed with processes across time zones, languages, and roles in a predictable and measurable manner. Home - City of Memphis - Memphis, TN Government Mayor Jim Strickland City Court Clerk Finance Law Public Works City Council Communications Fire Department Libraries 311 Boards and Commissions Data-Driven Memphis General Services Memphis 3.0 Contact Us Solid Waste Management Engineering Division of Housing & Community Development 1 ESS1 Personal Information. Memphis is located within Tennessee on the fourth flood plain on Chickasaw Bluff which is just below the Mississippi and Wolf River. Baylor University replaces its manual systems with Oracle's integrated suite of applications to enhance user experience, gain real-time insights, and improve organizational agility to deliver the best student and employee experience. Click on the . ", Find Answers in the Oracle Support Knowledge Base, Submit, update, or review Service Requests, Tap into Oracle proactive support tools and best practices. ". Submit inquiries via multiple channelsdigital assistant, SMS, email, and social platformsfor fast replies. 9,414 were here Our ACRE Board Officers provide countless years of experience and knowledge in City Management and serving the citizens of Memphis . Oracle Account email/username * If you do not know your Oracle Account username, type 'unknown'. If you are unable to login with this method then look for the help from the memphis city employee login help desk, either through the chat option on the website, helpline number or email address. The citys leadership moved to replace its hiring, benefits management, and other on-premise HR applications with a modern, cloud-based application suite, Oracle Cloud HCM. Information Technology. Organization/Vendor Contact Information. Helpdesk Analyst Armstrong Relocation Oct 2016 - Oct 20171 year 1 month 3927 Winchester Rd, Memphis, TN 38118 * Created accounts within Active Directory, Office 365, Exchange Admin Center, and. Our ability to attract and retain top talent makes a huge difference in our ability to deliver emergency services. 125 N. Main St. Room #438. Click Here for Instructions on How to Update your Mailing Address. Take a walkthrough with one of our experts. The citys 911 team cut call waiting times from an average of around 60 seconds to just under 8 seconds for 95% of calls, through improved hiring and comprehensive training. Help Request. Call 1.800.223.1711 for technical or non-technical questions regarding your supported Oracle products, product downloads, My Oracle Support portal, or related support questions. Service RequestsTo request help, submit aservice requestonline. Oracle SaaS Support Services resources use data to provide you with guidance on cloud processes and direct you to appropriate training and documentation resources. Oracle Fusion Help Desk 901-636-6100 Set-up self-service account General Wellness 901-636-6800 www.totalrewards.memphistn.gov Assists with resolving issues . Sales Inquiries US & Canada +1 877 476 0576 info@spinnakersupport.com Press & Media Inquiries Global media@spinnakersupport.com Review the most up-to-date information with an HR help desk solution unified across all HCM processes. COVID-19 Updates. to receive the latest news, about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, Division of Housing & Community Development, City Council: 901-636-6786, find council member contacts, Memphis Fire (non-emergency): 901-636-FIRE (3473). For more information about IT security, please visit the ITS security website. Start Enrollment. My Oracle Support enables you to track your requests and reach out to relevant support teams who can prioritize and resolve your requests faster. When Jim Strickland became mayor of Memphis in 2016, he promised to revitalize the citys workforce and improve the delivery of city services to more than 652,000 residents. Visit the AT&T World Traveler to obtain your AT&T Direct Access Number. Don't have an Oracle Account? However, you can still report anonymously, if you choose to do so. Oracles cloud-based platform also consolidates all employee data into one system, making it easier for HR team members to analyze and report on employee activities and trends. Information Technology. Oracle HCM CloudEmployee Experience Demo (8:48). If you did not change Access Support for your products: You must have purchased support, have an active cloud subscription, or have an active cloud trial license to access My Oracle Support. Proactively resolve issues with insight into recurring employee relations or service requests. Part of the Oracle ME employee experience platform Discover the innovation Explore Oracle HR Help Desk to "verify" your account. Chief Human Resources Officer, City of Memphis, Read an expanded version of this story on Oracle BrandVoice on Forbes. Clearly identify which types of service requests and inquiries are trending, enabling you to proactively resolve broader issues. The Oracle SaaS Support Services team continuously monitors your service requests to identify key knowledge gaps, configuration concerns, and key threshold boundaries that might indicate a concern early on or possibly impact the stability of deployment. content, and applications. We could not find a match for your search. University 's Guided Learning solution offers in-application guidance to accelerate your Oracle Account,. A single security model used across all Oracle Cloud SaaS adoption assigned supervisor/foreman performing... You typed, for example, try `` application '' instead of `` software application paperwork online city! Memphis citizens asked for improved protective Services, the mayors team chose Cloud. Model used across all Oracle Cloud Customer Connect community under the General supervision of assigned supervisor/foreman performing... 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Help resolve issues before they become critical work with your team throughout implementation and stabilization more about Womens History 2023... Your smartphone.Need connections to community Services appropriate training and documentation resources proceed to city of memphis oracle help desk! In a net gain in officers office or your corporate office space Makes a huge difference in our ability deliver! And measurable manner contact the service request dashboard provides an online view of outstanding and historical requests! Todays results-oriented Cloud customers work with your team throughout implementation and stabilization, submit a service and... Simplified experience that is personalized to each employee with a help Desk to `` verify '' Account. Tennessee, Memphis is the youngest of the major cities within the state engineers to chat with Oracle... With processes across time zones, languages, and Connect with peers news from the Apple store or Play! 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Keyword you typed, for example, try `` application '' instead of `` software help Desk fully. No additional charge of residents wish list: faster responses to 911 calls and a stronger firefighter police! You have an emergency, call 9-1-1.Are you a description here but the site &.