Join our community, read the PF Wiki, and get on top of your finances! Not everybody is tech savvy. the number to call was busy the entire time. Scores of music fans were left fuming after certain payment cards failed to work on ticket website Ticketmaster - just as a series of huge concerts went on sale on Friday morning. Yes No SE Serendipity121 Replied on February 15, 2019 Report abuse Ticketmaster released a statement Tuesday morning to help those looking to get presale tickets. Erik ten Hag has won his first trophy as manager of Man United and it's hoped that piece of silverware is the first of many. I have tried 20 times for Sugababes tickets for the past hour and 15 mins and nothing working! ConcertsIndustryMusicSportsTop Story We live in Arkansas and they left at 5 and were going to eat and go to the concert. During the ticket buying process, your computer lost access to. I am frozen in the same spot in line for 2 hours. I saw on the confirmation email that I would receive a payout within 7 days after the event. They eventually gave me a refund.. Sit back and relax while we do the work. MSG has a laser reading customer phones for entry into arena. 24/09/2023 Single Price: 196,00 Euro: Quantity: 0,00 Euro: Ticket normal ab 01.05.2023 Tickets available soon . These scams are some of the most common experienced by customers attempting to purchase tickets through Ticketmaster. Congrats @LAmikeLA and @rodneybarlow Jody Mulkey (@jodymulkey) December 20, 2014. I'm not the only person having this issue today. How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. I've been trying to see this show since Ictiber. We applaud President Bidens advocacy for fee transparency in every industry, including live event ticketing, it said in a statement. Ticketmaster instructed me to submit my ein or social security number for reimbursement. Swift's 2023 U.S. tour, which kicks off in March in Arizona and ends in August in Los Angeles, has 52 concert dates (Swift recently added 17 dates to the original tour announcement). I learned a valuable lesson I will never use them again. Server is down. So I did that and then they tried to say I didnt meet the criteria for a refund! This comment was posted by a verified customer. Last checked 11 hours 49 mins ago. When tickets go on sale, the link leads fans to a Smart Queue that keeps ticket bots out. Once they reach the end of the queue, they enter the access code to browse and buy tickets. They do not have a fax or a live chat support service. They don't even have a number to call or someone to talk to about the issue. Ever. I accidentally bought the wrong day for ticket, so they told me to buy another ticket and they would refund me for the old one. We're great at hold lines, but we can do more! When I log into ticketmaster it says 'no account with this email address" International cards are also accepted on our desktop site. I am in the same situation as you. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. "The fee situation has gotten the attention of the White House. In recent years, Ticketmaster has offered North American fans the option of registering as Verified Fans to enter a lottery to buy tickets for certain shows. :( Im having the exact same issue as this person and its been so frustrating. I sold the tickets through Ticketmaster in late July 2021 but have yet to be paid. Answer a series of questions regarding the transaction, including the merchant . The complaint has been investigated and resolved to the customers satisfaction. campaign are being discussed, Pub landlady 'stuck like this forever' after woman bit her ear off in pub attack, New date set for inquest into death of 'beautiful' woman, 20, at Stockport psychiatric hospital, Lauren Bridges' inquest was suddenly abandoned last week, when it became clear that it would not be able to be completed in the allocated two-week slot, Jurors considering verdicts in trial of man accused of murdering girlfriend in city centre apartment, Kevin Mannion, 45, denies the murder of 22-year-old Elinor O'Brien, Pep Guardiola might be concerned about Erik ten Hag's honest Manchester United prediction. Keep in mind that this could take several weeks before you hear back from the FTC. I ended up getting all the way to choosing my tickets before it crashed and then pushed me to the back of the line. The system is terrible. I want to purchase tickets or chat with/talk to customer service! The airline provides world-class services at cheaper flight fare. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 15:21. Method 1: - Launch MS Edge - Click on the 3 dots - Click on Settings - Click on Reset settings from the left side - Click on Restore settings to their default values and then click on Reset - After doing the above check and try it again Method 2: - You can also try to repair it by Pressing Windows key + I - Click on Apps I attempted to purchase a few tickets for a Memphis Grizzlies game. They do not have a fax or a live chat support service. 'Service to Seat' tickets that allow you to get refreshments delivered straight to your seat for an additional charge, are available in blocks E4, E5 and E6. It's a problem that Ticketmaster will seemingly never be able to stop for good. "Queues are moving and we are working to get fans through as quickly as possible," Ticketmaster wrote, adding that the time slot for West Coasters who want to get tickets has moved from 10 a.m. PT to 3 p.m. PT. Last checked 18 hours 57 mins ago. DoNotPay will give you a script to argue your case perfectly before a judge. You can go back to the rest of your life, whether that's focusing on work or completing your household chores. I purchased 2 Pink tickets for Fenway park on July 31,2023. I've just lost out on sugababes tickets because of this and I've never been more angry. Long term, it would be to fix the website as a whole or shut it down and let another company run it because clearly ticketmaster isn't what it used to be. If you believe you have been a victim of Ticketmaster scams, you will need to contact them through the following steps: While Ticketmaster is reputable, their customer service and ability to make reports is not very easy. Get the latest What's On news - from food and drink to music and nightlife - straight to your inbox with our daily newsletter. Gift Cards Group Bookings Help. If you are having trouble with your ticket booking or Ticketmaster account management, what you need is Ticketmaster's customer service. However, not all the typical channels are available. Similarly, the . If online methods don't work and you don't have time to wait on hold, DoNotPay is here to help. You can't control the market and then treat customers this way. If above solutions did not work then you can try more tricks to open the App. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Ticketmaster. We always aim to make buying tickets as quick and easy as possible. Hello all. I dont think they legally can make them refund you, but they refunded me very quickly after I opened a BBB case. We are aware some fans are having trouble accessing orders, we are actively working to fix the issue. Server is down. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Such chaos surrounding ticket sales while frustrating to fans is also not uncommon. Refund or ability to transfer suite service to my daughter. OP is not trying to get a refund. The companys dominance in handling major tours reflects a lack of competition for alternative ticketing platforms that can handle the crush of demand for tours like Swifts. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). A blue check mark appears when your ticket is accepted. "If you received a code to the TaylorSwiftTix Presale, please login and access the queue through the link you received via text rather than entering through the Ticketmaster homepage," Ticketmaster tweeted. NOEL CELIS/AFP via Getty Images. I bought tickets in the Seek and Destroy package - and my tickets are good for Friday only - when the package clearly states a seat for BOTH shows. I went to the app pulled up my tix barcode and tried to scan. Our Network. Server is up. Of course, you are free to shop our Web site for tickets 24 hours a day, 7 days a week. I did not take any action because right after that, my cousin who I was going to Tennesse with said we wouldnt be in that area Ticketmaster never delivered my tickets that they upcharged from 49.50 to 638. If you exceeded the time limit the tickets will be released. Desired outcome: It's a ticketmaster failure, possibly tied to that set of tickets. We'll call them and go through the whole waiting-on-hold rigamarole. We have tried pinging Ticketmaster website using our server and the website returned the above results. Privacy Policy. Click Payment Options Then the Verify Now button under Selling Tickets. Bus departures The Romsdalseggen bus routes starts operating as soon as the (snow) conditions indicate . First contacted Ticketmaster at the 6 week mark and was asked for shipping details, which were already provided at purchase time. The Justice Department has launched an antitrust investigation into Live Nation, the owner of Ticketmaster, to look at whether the company has a monopoly in the market for concerts, including. Tickets to upcoming 12/17/22 concert that have not been received. A spokesperson for Swift did not respond to a request for comment. Ticketmaster is not good for venues or entertainment. However, with millions of transactions a year, sometimes things go wrong. DoNotPay will file your report, letter, or chargeback on your behalf, so you can leave satisfied with a full refund. Please enable JavaScript in your browser. Ticketmaster has also faced complaints about its Official Platinum feature, which offers variable prices based on demand. #1: I got an email confirmation that my tickets were sold that morning (8/29). My son cried when he got home! If ticketmaster.com is down for us too there is nothing you can do except waiting. At the heart of so much of the problem in the ticketing space is the de facto monopoly Ticketmaster has, said New York state Sen. James Skoufis, a Democrat who this year led passage of a law to bring greater transparency to the ticket-buying process in the state. Is StubHub Fraud Department Giving You the Run-Around? , not all the typical channels are available from the FTC the only person having this today... Website returned the above results valuable lesson i will never use ticketmaster problem with payment again hear back from FTC... Experienced by customers attempting to purchase tickets through Ticketmaster attention of the common... 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