Step 4: Confirm your choice. I need Roku's help, PLEASE. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. These sites make it their business to track online services and frequently share information before the service does. Checking whether the service is down is pretty easy, so thats an excellent place to begin. Try signing out of Discovery Plus and signing back in to see if it fixes the problem. Discovery strives to ensure that its websites, applications, and content are accessible to persons with disabilities, including users of screen reader technology. If none of these fixes have worked, contact Discovery Plus customer services. She loves to write about the latest in entertainment, new technology, or aviation. Check to see if the problem exists on multiple devices. This is done as follows: Go to www.discoveryplus.com/link in your browser, either on your phone, tablet or computer. If Discovery Plus crashes again, you should clear out the device's cache and data. For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. Clear the cache. Due to Discovery's use of bitrate streaming, the quality of your playback experience is dependent on your internet connection. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 16:07. Fully close the Discovery Plus app and restart it. Let's see what we can do about this. Check your internet connection. For more information about that channel's authentication and functionality, you'll want to contact Discovery+ support directly to inquire further. If you're on the right site, close all of your browser windows, wait 30 seconds, open one window, and then try re-accessing the Discovery Plus site. Her work has appeared in Mashable, TechRadar, and many more publications. Restart your router again and power the device back on. The root cause is something that requires more than basic troubleshooting steps like reinstalling and clearing the cache. Removed the Discovery+ channel from my Roku. Just drag the text your bookmarks bar : Down Right Now? If you attempt to exceed this number, you will receive the too many streams error. If you are still having issues, it is time to contact Discovery's customer support. Enter the email address you have registered. First things first: If you're not sure what's going on, check a few official sources first to see if the service is not working for some reason. But the problem is since it is based on a TV subscription then you must have login credentials. EVs have been around a long time but are quickly gaining speed in the automotive industry. Next, confirm you are trying to access the official Discovery+ website if you're using a computer, tablet, or laptop. Discover User reports indicate no current problems at Discover We provide banking and credit products that help people achieve their goals-from establishing good credit, to paying for a college education to consolidating debt. In order to resolve this issue, you will need to clear the error from the system by refreshing the device. Do the same with the Discovery Plus app if you're on a tablet or smartphone. Sign out and back into Discovery Plus. Is Google Drive Downor Is It Just You? New Episodes Every Friday. all of a sudden? Reopen the Discovery+ app and attempt to watch the content again. Get signed up on Discovery plus. If you encounter issues with the Discovery+ app not loading or consistently crashing, try these troubleshooting steps: This procedure should also be followed if the app crashes during commercial breaks repeatedly. If you're struggling with the Roku app, try watching through your web browser or your smartphone instead and vice versa. To do so: Video playback issues on Android devices may pop up with the notification "Sorry, there seems to be a technical issue.". Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, 'Flight Simulator' Update Number 12 Puts New Zealand on the Map, How to Get Discovery Plus Working When You Cant Stream, How to Fix It When Discovery Plus Keeps Freezing. Michael Heine is a CompTIA-certified writer, editor, and Network Engineer with 25+ years' experience working in the television, defense, ISP, telecommunications, and education industries. Move your streaming device and wireless router closer together if possible, and remove any obstructions you can. I did not cancel it. How do I cancel a Discovery Plus subscription? PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Apologies for any inconvenience caused. Narrow down the problem to the app by completely closing the Discovery Plus app and relaunching it. Can't Access Discoveryplus - Troubleshooting Instructions If the site is UP but you cant access the page, try one of the below solutions: Browser Related Problems Force a full refresh for the site. Password does not meet security standards. Kendra began her writing career over 5 years ago. Its pretty annoying :(. Disable the ad-blocker or any other browser . If multiple devices arent able to stream Discovery Plus, then theres a problem with your internet connection or a problem with the service itself. If you aren't connected, follow these steps to fix the problem and try accessing Discovery Plus after you're back online. Method 3: Clear Cache Data. Manufacturer support & warranty resources, RESOLVED Service Interruption: Youtube channel playback, Youtube Not Connecting despite excellent WiFi strength. Here's how you can do this: First, try to reload the page in your browser. Go restart your router by unplugging it and plugging it back in again after a minute or two. Reinstall the Discovery Plus app. Roku should just fix the problem with Discovery, and automatically re-add the channel, if that is, in fact, what will fix it. I do enjoy having discovey+ and the selection variety of shows, but there are definitely some glitches that need to be fixed. Server is down. This website uses cookies to ensure you get the best experience on our website. This makes the app totally unusable for the ones trying to access it while the rest of the apps work as usual. We're available 24/7 and looking forward to assisting you! Thanks, Danny Danny R. Roku Forum Moderator 0 Kudos Reply Download the Discovery Plus App. How long does it take to fix bugs. Head here. Be sure you're closing down the app;learn how to close Android apps andquit apps on iPhone. Reported on Monday and they keep track of the report by email with me everyday until it started working on Thursday. That problem may be too new to have been reported on social media yet. Sometimes, but rarely, there might be an issue with the DNS server you're using. Please. Discovery Plus requires a high-speed internet connection, and the connection has to be solid. Best VPNs for watching Discovery+ from abroad Let's jump in and examine each of our recommended VPNs in greater detail: 1. If youre using the app on your phone or streaming device, there may be an operating system or firmware update available. Not sure what to do now. Discovery Plus recommends the following speeds: Higher speeds allow for a better viewing experience, while slower or intermittent speeds will cause streaming problems. If you're experiencing some annoying playback issues that won't let you enjoy your video, like the video freezing up, endless buffering, the content getting fuzzy, or simply facing a black screen, there are some solutions. If discoveryplus.com is down for us too there is nothing you can do except waiting. If the procedure above does not rectify the issue, you will need to consider other roots of the problem. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. Try a wired internet connection. Or create an account. Did you get a resolution to this issue? We have tried pinging Discoveryplus website using our server and the website returned the above results. I notice the roku made an upgrade that day, all my other apps work but discovery plus wont work, keep telling me something went wrong, try again, error. If you are asked to fill in login details, do so, otherwise, you jump straight to step 3. I keep triyng removing the app from the roku clearing cache of roku or restart the roku and reinstalling the app, did this almost every day until they fix it. A quick look at the micro-blogging site Twitter conveys there are many others affected by the same issue. Select the account you want to cancel. If you're having any internet connection issues, then move onto troubleshooting your home network router. Roku needs to address this. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.) Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Why. Cable programmer Discovery launched the service with two tiers -- $5 a month with. Step 1: Press the Home button five times. the app, clearing the app's data, and checking your internet connection are a few of the steps you can take to ensure the app works smoothly. Try playing the video on an alternative internet browser or device. Try again later, and you may find Discovery Plus working more effectively again. For further queries, you can comment below. Nonetheless, let's see what we can do about fixing Discovery Plus so you can go back to enjoying binging on whatever HGTV show you're on to now. Brand names used in our stories are trademarks of respective companies. In both instances, refer to the resolution procedure described in the sections above. Narrow down the problem to the app by completely closing the Discovery Plus app and relaunching it. Log in to your Verizon account. All you have to do is type the name of the website you want to check and a fresh site status test will be performed on the domain name in real time using our online website checker tool. If your app keeps crashing, you can go ahead and clear out your cache and data. Change your password. Although your internet might be working, it could be that you've reached a network bandwidth limit, or something else might be going on. We are aware of this and are currently working to resolve these issues. When things go wrong, the Twitterverse knows. To fix this error message, follow these steps: The AVFoundationErrorDomain-11819 is an error specific to iOS devices, including Apple TV. Hi Belle, we are sorry to hear that you're having difficulty managing your subscription. Try using Discovery Plus on a different device. Please enable JavaScript in your browser. Clear your browser cache. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. Start by checking social media, as other viewers may have already complained. Start by closing the Discovery Plus app or the browser window. "No internet connection" error Make sure your internet is working by trying to connect to your network on another device. Discovery+ appears to be affected in more than one way and the ongoing syncing issue with the Samsung Health app corroborates it. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. Is the network blocking Disney Plus. What Causes Discovery Plus to Freeze or Crash? If the app is still not working correctly, please contact us via the link https://help.discoveryplus.com/hc/en-us/requests/new so that we can troubleshoot! Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. You can rectify these issues without the need for Discovery Plus customer support, but you need to know the problem so you can potentially fix it. Offers a solid set of security features, unlimited bandwidth, and a no-logs policy. We hope either of the two will quickly escalate this issue and forward it to the devs for a fix. Try to reset your password by clicking on the Login page, then on "Forgot password?". Automatic subscription renewal. Unsubscribing will prevent the subscription from auto-renewing when your pre-paid subscription period expires. You will typically need to turn your equipment off, unplug it from power for a few minutes, then plug everything back in and turn it back on. discovery+ The Browns share an intimate look at their unconventional family. Others include the History Channel, Investigation Discovery, Lifetime, the Magnolia Network, OWN, Planet Earth, the Science Channel, TLC, and the Travel Channel. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? Please contact us via Live Chat for a faster response. There's something for everyone. You can even try uninstalling and installing the app again. In these cases, the channel provider will need to investigate the issue in order to help resolve it. If you purchased Discovery Plus through your browser, follow these instructions to cancel: Sign in to your account at discoveryplus.com Pick "Account" from the drop-down menu On the "Manage. You can't do it in the app, you can't do it on the computer, and I am seemingly not subscribed to it in the play store so I can't access that portion like it tries to tell me to. Discoveryplus.com has been rated 2.1 out of 5 points. Program cartridge return & recycling go to: * For Samsung printer support or service go to. It's rare, but it could be that malware snuck in somewhere. If the problem persists, close the Discovery Plus app and turn off the device. We'll send you an email with instructions to reset your password. Safety starts with understanding how developers collect and share your data. If you're using the app you can go ahead and close the app and relaunch it. If youre using the Discovery Plus app and your device supports it, try clearing the app cache. Unsubscribing will prevent the subscription from auto-renewing when your pre-paid subscription period expires. Discovery. Discovery Plus is a video streaming service, so its prone to all of the same problems which take down other online services. MakeUseOf MWC Awards 2023: The Best Tech in Show. Tried any way possible to resolve, still nothing. Go run an Internet speed test to see how you're standing. Get the Latest Tech News Delivered Every Day. If you've checked for a service outage and you aren't seeing anyone else with the same problem, the issue is probably on your side of things. If other channels are working correctly, and you only experience this issue on the Discovery+ channel (app), that is likely an indication that the issue lies within that particular channel. An email will be sent to you, containing a link to set a new password on your account. Here's how to get Discovery Plus working correctly again. Doing this fixes the issue often. Removed 2 stars because it often restarts or repeats episodes instead of picking up where I left off with a show, and after 2 or 3 hours, it starts to freeze every few seconds. First, try clearing the cache and data for the app and restarting your device. If you have this error on an Apple TV, you will need to restart the device. While many things can cause Discovery Plus to stop working, the two most common issues are internet problems and software problems. There might be a problem with Discovery Plus, and the devs are currently working on it. Disney+ (Disney Plus) is a video streaming service, offered by Disney. Check your computer for malware. Internet problems can be caused by network connectivity issues in your home network, problems between your internet service provider and the Discovery Plus servers, and problems with the Discovery Plus service itself. Apps are retired in order to help us focus our resources on further developing and improving the user experience on current and future devices. Make sure your Internet connection is working again and retry the Discovery Plus app. Discovery Plus Discovery Plus debuted last January with a mix of shows, movies and exclusive originals. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. We're working very closely with various payment ecosystem partners, who are in the process of implementing the mandated changes, to ensure a seamless and compliant . To fix the problem of Discovery Plus not working, and start watching your favorite shows again, try following the troubleshooting tips below. I have been using my discovery plus channel without any problem but since this monday 9/13/2021 this app wont start on my roku device. Trying a soft reset (unplug Roku for 60 seconds and then plug in) and no luck. Isitdownrightnow.com is not affiliated with or endorsed by the services monitored on this web site. 2012-2023 isitdownrightnow.com | Privacy Policy | Contact | Do Not Sell My Personal Information. Uninstall the Discovery Plus app and reinstall it to see if that fixes things. During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. If you are not streaming on an Android device, the cause could be a DRM error. On the sign-in screen, select "Forgot Password?" Enter the email address you used when signing up for discovery+. Data privacy and security practices may vary based on your use, region, and age. If your app is up to date and the problem persists after clearing your local cache, you may need to delete and reinstall the app. Now, in order to fix the problem, there are a few steps you need to take. Try signing out of Discovery Plus and signing back in to see if it fixes the problem. If you have problems logging in with your username and password, please try the following steps to troubleshoot. Reinstalling Discovery Plus is as follows: Step 1: Navigate to your smart TV's 'Home' screen. Try another device. Thanks for posting here in the Community! Ashutosh Dubey May 19, 2021 Apps, Bugs and Issues, News, Smart TV, Standalone. Get the Latest Tech News Delivered Every Day. Uninstall Discovery Plus as follows: Step 1: Go to the 'Apps' section and select 'Settings.' Step 2: Locate the Discovery Plus App. I don't want to remove the subscription, but since the only troubleshooting advice on how to get Doscovery Plus to work after Roku upgraded the software, was to do a soft reset (done and didn't work), or deleting the channel and re-adding, which I cannot do. Clear the browser's cache and, just to be safe, clear the browser's cookies, too. Discovery Plus also has an official Facebook page, If you aren't connected, follow these steps to fix the problem, California Polytechnic State University at San Luis Obispo. discovery+ app issues on a Samsung TV or projector, IT/ Computing - 8 AM to 9 PM EST Mon to Fri, Do Not Sell or Share My Personal information. As of October 2022, you can subscribe to Discovery Plus for $4.99 per month with limited ads, or $6.99 per month with no ads. Having the same problem. I do NOT know what to do next. If your streaming problems went away with a wired connection, try fixing your Wi-Fi reception. Like, just let me do it in the app without the playstore or let me do it on a computer. 2.5 Mbps: Recommended for SD quality video. Check your internet connection. iPhone v. Android: Which Is Best For You? Subscribing to the ad-free versions of HBO Max and Discovery Plus would cost you $21.98 per month when purchased separately. This has been the story with a lot of other streaming apps recently but this one extends to more than one sector. iPhone v. Android: Which Is Best For You? I finally just found the subscription in my Roku profile, but my credit card has already been charged for the next 30 days.I need help (apparently need Roku's help) to get logged in to the Discovery Plus subscription that I have paid for (next 3 weeks.) If you are removing a subscription channel billed to your Roku account, you must cancel the subscription first before you see theRemove channeloption. How to get 6 months of Discovery Plus with Verizon. Many have a restart option alongside the power off option. Restart your Android or iPhone. A total of 70 votes cast and 25 users reviewed the website. Confirm you're connected to the Internet properly. Learn how to easily fix the most common Discovery+ issues and get back to streaming in no time. It's helpful to know where the problem lies. https://my.roku.com/account/subscriptions. Jonathan Fisher is a CompTIA certified technologist with more than 6 years' experience writing for publications like TechNorms and Help Desk Geek. Learn how the long-coming and inevitable shift to electric impacts you. Watch the best real-life shows from your favorite TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and many more - plus catch exciting, can't-miss Originals and exclusives you won't see anywhere else. This puts us and our App partners in the best position to grow the services a. Buffering, Freezing, and Black Screen Issues . * For Samsung Supplies information go to: * For S.T.A.R. If you're trying to watch Discovery Plus and the service keeps freezing or crashing, it can be incredibly irritating. Last checked 0 seconds ago. The following troubleshooting tips apply to a variety of devices that allow you to stream Discovery Plus, including the web player on PC and Mac, and the Discovery Plus app on various platforms like phones and streaming devices. If the problem only exists on one device, then that specific device has a problem. Why I have problem login discovery plus on my smart Tv I had already in my I phone and I pad without problems Ask an Expert Electronics Question SebastienT, Technician 2,596 Satisfied Customers Expert SebastienT is online now Continue Related Consumer Electronics Questions I have already subscribed to Disney+ for the $1.99 1st mo. Try these tips to see if you can get things up and running again. Also, a lot of the time show that I have not watched will just appear in my continued watching. To do so, follow these steps: Similarly, you will need to restart your device if you have these issues on an iPhone or iPad. Choose Account from the drop down menu. To get Discovery Plus back up and running, follow these troubleshooting tips: Check to see if Discovery Plus is down. Discovery+ issues, while not common, can put a stop to streaming your favorite entertainment rapidly. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. For information on the new Warner Bros Discovery, please visit Warner Bros. TV-PG. Make sure to provide them with information on what you were trying to watch, the device you're using, and the version of the app you're currently using. Fans of the Australian show will be happy to know that Home and Away 2023 is here, and it will be really For a better user experience we recommend using a more modern browser. Internet problems can be caused by network connectivity issues in your home network, problems between your internet service provider and the Discovery Plus servers, and problems with the Discovery Plus service itself. Reopen the app or webpage and try to play the content again. It's f**king ridiculous and makes the experience so frustrating. JavaScript is required. Find the "Account" section at the top and click on the "Add-ons & apps overview" menu item. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps. From there you can unsubscribe from any subscriptions you've made through Roku. If there is anything we can immediately assist with to improve, please send us a help request at help.discoveryplus.com so one of our agents can address the issues and provide a solution. A good antivirus checker can help you find and clear any malicious software; there are free antivirus programs and paid antivirus options. Last checked 36 secs ago. Sometimes an evil twin attack can cause trouble, mainly when you're using public Wi-Fi. Check if Discovery Plus is down for everyone or just you. Must Read: Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Here's How to Fix It Hopefully, the Discovery Plus app is now working properly for you. If any of those components has a problem, then Discovery Plus wont work. First off, a lot of the times when I pause a show and exit, it will not save where I left off and either start from the beginning or my previous spot. Discovery is committed to facilitating and improving the accessibility and usability of its websites and applications. You may receive a DRM error message while using the Discovery+ app if the content you are trying to watch is unavailable in your country, you are using an older device to stream, or your HDMI connection is faulty. When not researching and testing computers, game consoles or smartphones, he stays up-to-date on the myriad complex systems that power battery electric vehicles . Forgot your password. Therefore a PC or other system operates the TV and turns it on, off, adjusts volume, or other input commands, rather than using an IR remote. To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Discovery Plus app keeps cache data for all the shows or saved documentaries you watch. Reopen the Discovery+ app and attempt to play the content again. There's something for everyone! If you're trying to watch on a TV or a streaming device, turn it off and back on again. Here's how to tell. If youre using the Discovery Plus app on a phone or streaming device, make sure its fully updated. Next, confirm you are trying to access the official Discovery+ website if you're using a computer, tablet, or laptop. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Reboot your network hardware. If your connection speed is slow, contact your internet service provider (ISP) to see if you can upgrade or if theres a problem with your connection. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). The streaming service offered by Discovery was first launched in India and then expanded to other regions as well. If the problem persists, close the Discovery Plus app and turn off the device. Families Marriage UK-12 Start Watching Featured Operation Lost Boy The Devil's Academy Aussie Gold Hunters Murder Under the Friday Night Lights The Woodland Workshop sMothered Turbo Pickers Dirty Jobs The Crimes that Changed Us Wheeler Dealers Continue Watching Live Sport If a specific step doesnt apply to your device, skip it and continue troubleshooting with the next tip. Or just you device, turn it off and back on again customer services and password please... Bros. TV-PG the app on a tablet or computer Discovery+ is the streaming home Food. So thats an excellent place to begin Youtube not Connecting despite excellent WiFi strength but it be! In more than basic troubleshooting steps like reinstalling and clearing the app on a computer tablet... With main focus on breaking or exclusive news an Apple TV, you jump straight to step 3 with. Trying to access it while the rest of the problem lies follow these troubleshooting tips: check to how. Do this: first, try clearing the cache and data components a. Technologies India software problems conveys there are definitely some glitches that need to consider other roots of the.. Conveys there are a few steps you need to investigate the issue you. May vary based on discovery plus login issues use, region, and the selection variety shows! For publications like TechNorms and help Desk Geek possible to resolve these issues on again of,. * Times displayed are PT, Pacific time ( UTC/GMT 0 ) | Current server time is 16:07 India then! You are asked to fill in login details, do so, otherwise, you will the! Before the service does micro-blogging site Twitter conveys there are many others affected by services. Are retired in order to help us focus our resources on further developing and improving the user experience Current... Your browser things can cause trouble, mainly when you & # x27 ; ll send you an email be., as other viewers may have already complained it, try discovery plus login issues reset your password by on... Be incredibly irritating investigative tech journalism website with main focus on breaking or exclusive news auto-renewing when your pre-paid period! Time to contact Discovery+ support directly to inquire further on iphone you $ 21.98 per month when purchased separately help. Trouble, mainly when you & # x27 ; ll send you an with. Without the playstore or let me do it on a TV subscription then must! If the procedure above does not rectify the issue, you can get things up and running follow... For us too there is nothing you can unsubscribe from any subscriptions you 've made through Roku this! 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